Managing a modern marina means coordinating a wide range of operations — from slip reservations and guest stays to retail sales, events, and team oversight. With Lock Trust MarinaOne EMS, you can create custom staff roles and assign permissions that match each person’s responsibilities, ensuring secure access and efficient workflows across your entire property.
Whether you're overseeing bookings, managing inventory, or handling billing, role-based access helps your team stay organized, your data protected, and your business running smoothly.
Why Roles & Permissions Matter
Giving the right people the right access helps:
- Protect sensitive data
- Prevent accidental changes
- Streamline workflows
- Improve accountability
Whether you're running a small harbor or a resort-style marina with rooms and retail, role-based access keeps your team organized and your system secure.
How to Create a New Role
- Go to Roles & Permissions in your Marina EMS dashboard
- Click Create Role
- Enter a role name (e.g., Dockhand, Manager, Admin)
- Select the permissions that apply to this role
- Save — the role will now be available when adding new users
Tip: Use clear, functional names so your team knows exactly what each role does.
Recommended Role Types
| Role | Access Level |
|---|---|
| Admin | Full access to all modules and settings |
| Manager | Bookings, inventory, staff oversight |
| Dockhand | Slip management |
| Retail Staff | POS and inventory only |
| Finance | Billing, invoicing, and reports — no booking access |
| Operations | Day-to-day tasks across bookings, billing, inventory, and guest management |
| Customer Service | Customer support |
| Viewer | Read-only access for training or oversight |
Assigning Roles to Staff
Once your roles are set:
- Go to the Users List section
- Click Create User
- Enter their details and assign the appropriate role
- Then click Submit
Best Practices
- Review roles quarterly to ensure access is up to date
- Limit permissions based on job function
- Use audit logs to monitor activity and resolve disputes
- Keep role names consistent across locations for clarity
Need help setting up your team? Reach out to our support or schedule a live walkthrough — we’re happy to assist
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