Monthly Fees and Minimums Explained

Some pricing plans include monthly fees or minimum processing requirements to provide consistent service and support. This article explains what monthly fees and minimums are, how they work, and how they may affect your account.

Monthly Fees

• What They Are: A fixed recurring charge billed monthly to maintain your merchant account and access platform features.
• What They Cover: Customer support, software updates, reporting tools, and access to payment methods.
• Who Pays: Not all plans have monthly fees; some pay-as-you-go plans do not require them.

Minimum Processing Requirements

• Monthly Minimums: Some accounts require a minimum amount of processing volume each month.
• Impact of Not Meeting Minimums: If you don’t reach the minimum, you may be charged a fee equal to the difference.
• Purpose: Ensures account viability and helps manage operational costs.

Checking Your Account Terms

• Review your pricing plan agreement to understand any fees or minimums applicable.
• Monitor your monthly transaction volume in your dashboard to stay on target.

Tips to Manage Fees and Minimums

• Choose a plan that fits your business volume.
• Combine multiple payment channels to meet minimums.
• Contact support to discuss plan adjustments if your volume changes.
   

For a full list of merchant processing fees, please visit: Merchant Fees