Anna O.
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Articles
Recent activity by Anna O.-
StudioOne EMS Pricing Plans
Welcome to StudioOne EMS Pricing! Here, you’ll find an easy breakdown of our pricing plans so you can choose the right fit for your marina. Whether you’re just getting started or need advanced feat...
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Updating Software on Your POS Terminal
Keeping your POS terminal software up to date ensures you have the latest features, performance improvements, and security protections. This guide shows you how to check for and install updates saf...
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Connecting Your Smart POS Terminal to Wi-Fi or Cellular Network
Connecting your Smart POS terminal to a stable internet connection via Wi-Fi or cellular network ensures smooth payment processing. This guide walks you through the steps to connect your device.Con...
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Monthly Fees and Minimums Explained
Some pricing plans include monthly fees or minimum processing requirements to provide consistent service and support. This article explains what monthly fees and minimums are, how they work, and ho...
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What Is MarinaOne EMS and Who Is It For?
Ahoy and welcome!MarinaOne EMS is Lock Trust’s all-in-one solution for managing marina operations — from dockside bookings to retail sales, event coordination, and guest stays. Whether you're runni...
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Required Documentation for Merchant Onboarding
To ensure compliance and protect your business, we require certain documents during the onboarding process. This helps us verify your identity, assess your business, and activate your merchant acco...
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AML & KYC Policy Overview
To comply with global financial regulations and keep our platform safe, we follow Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. These help prevent fraud, money laundering, and ...
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Closing or Reopening Your Account
Lock Trust offers three types of account deactivation, depending on your needs.To access this feature,Click your name or photo at the top-right corner of the dashboard, choose Account Settings > De...
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Pairing Accessories with Your POS Terminal (Printers, Scanners, and More)
Pairing accessories such as receipt printers and barcode scanners with your POS terminal enhances your checkout experience. This guide provides step-by-step instructions to connect and configure th...
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What Is a Surcharge? Is It Legal in Your State?
A surcharge is an additional fee added to a customer’s bill when they pay with a credit card. This article explains what surcharges are, how they work, and the legal considerations based on your lo...