Closing or Reopening Your Account

Lock Trust offers three types of account deactivation, depending on your needs.

To access this feature,

• Click your name or photo at the top-right corner of the dashboard, choose Account Settings > Deactivate Account
• Or navigate via Support > Account Settings> Deactivate Account

1. Permanent Deactivation

2. Temporary Deactivation

Ideal if you want to take a short break from using your account.

• Choose the number of days you'd like your account to be deactivated.
• The system will automatically display the reactivation date.
• Click Submit to confirm.

3. Security Deactivation

Use this option if you suspect any suspicious activity or believe your account has been compromised.

• You’ll have the option to change your Wallet ID or Username for added security.

Select the item you'd like to change, then click Submit.