Anna O.
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Articles
Recent activity by Anna O.-
Lock Trust MarinaOne Onboarding Flow
Ahoy and welcome aboard!This quick-start guide walks marina merchants through setting up their EMS account with Lock Trust—from profile creation to payment processing and booking setup—so you can l...
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Recognizing Suspicious Activity
Keeping your wallet and account secure starts with knowing how to identify unusual or unauthorized behavior. This guide outlines common signs of suspicious activity and what to do if you spot somet...
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How to Apply a Surcharge to Transactions
Applying a surcharge allows merchants to pass on credit card processing fees to customers. This guide explains how to set up and apply surcharges on eligible transactions while remaining compliant ...
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MarinaOne EMS Pricing Plans
Welcome to MarinaOne EMS Pricing! Here, you’ll find an easy breakdown of our pricing plans so you can choose the right fit for your marina. Whether you’re just getting started or need advanced feat...
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Setting Up a Cash Discount Program
A cash discount program encourages customers to pay with cash by offering a discount, helping merchants reduce credit card processing fees. This guide explains how to set up and manage a cash disco...
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Upgrading Your Lock Trust EMS Plan as Your Marina Grows
When and how to scale your MarinaOne EMS features based on needsWhy Scaling Matters As your marina expands, so do your operational demands More slips = more bookings, more guests, more complexity U...
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The Benefits of Going Cashless in Your Studio Business
Secure bookings, streamlined operations, and a better client experience—all powered by Lock Trust Studio EMS.In today’s fast-paced studio environment, cashless payments aren’t just a convenience—th...
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Cash Discount: Sample Signage
Here are some sample signage templates you can use for your cash discount program. You can customize these with your business name, logo, and colors to display at your point of sale or entrance:Sam...
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Setting Up Staff Roles and Permissions in Your MarinaOne EMS Dashboard
Managing a modern marina means coordinating a wide range of operations — from slip reservations and guest stays to retail sales, events, and team oversight. With Lock Trust MarinaOne EMS, you can c...
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Delayed or Failed Payments
Sometimes payments can be delayed or fail due to various reasons. This article explains common causes, how to identify issues, and steps to resolve delayed or failed payments. Common Causes of Dela...